SSH Login with PuTTY

SSH gives you terminal access to your KVM server. Use it for installing software, editing configuration files, checking logs, and managing services.

What you need

Before you start, keep these details ready:

Detail	Where to find it
Server IP	Your service details
SSH port	Usually 22 unless you changed it
SSH username	Usually root, unless you created another user
SSH password	Your service details

Install PuTTY

Download PuTTY from the official website: https://www.putty.org/

Install it and open PuTTY.

Connect

1. Enter your server IP in Host Name (or IP address).
2. Set Port to 22, unless you changed it.
3. Set Connection type to SSH.
4. Optional: enter a name under Saved Sessions and click Save so you do not need to type the IP every time.
5. Click Open.

On the first connection, PuTTY will show a security alert about the server host key. This is normal for a new server. Click Accept if the IP address is correct.

Log in

PuTTY will ask for a username:

login as:

Enter your username, for example:

root

Then enter your password. The password will not be shown while typing. Press Enter after typing it.

If the login worked, you will see a shell prompt similar to:

root@your-server:~#

Run the first update

After logging in for the first time, update your package list:

apt update
apt upgrade -y

If your server is not Debian or Ubuntu, use the package manager for your operating system instead.

Common issues

Network error: Connection timed out

Check that:

• the server is online,
• the IP address is correct,
• SSH is running,
• your firewall allows the SSH port.

Access denied

Check that:

• the username is correct,
• the password is correct,
• Caps Lock is disabled,
• you are using the correct SSH key if key login is enabled.

Server unexpectedly closed network connection

Wait a few seconds and try again. If it keeps happening, restart the server from your panel or contact support.